360 Degree feedback is it for you?
Does your 360 degree feedback process really hit the mark? Dear Reader You know how important the feedback process is, and that structured feedback is vital for leadership and team development. It...
View ArticleDental Practice Management – time management – too much to do, too little...
Many practice managers find that the role requires an ability to cope with competing demands where everything is urgent. Wouldn’t it be neat if you could find a way of making more time in your day? You...
View ArticleDentists get a dental practice complaints policy
One of the issues you face now which won’t go away after the CQC registration deadline is complaints handling. We’ve spoken to CQC. They tell us not only do you need a good well-publicised complaints...
View ArticleDental complaints: OFT report calls for greater patient choice and...
A report just published on the Office of Fair Trading website calls for more patient choice and transparency in dentistry. The report follows a study undertaken recently and follows on from a much...
View ArticleDental complaints about private dentistry on the rise
News from the General Dental Council just out is that complaints about private dental treatment have risen significantly. They increased by 17% during the year from May 2011 to April 2012. This news...
View ArticleThe trouble with dental complaints
There has been some news out this week about the rising tide of dental complaints. The Medical Defence Union (MDU) has had to boost its legal team due to a surge in complaints and claims. The MDU, the...
View ArticleThe cost to dental professionals of dealing with dental complaints rises
Today the General Dental Council announced that it is significantly increasing the price dental professionals pay for regulation. The Press Release issued this afternoon explained that the GDC is...
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Dental Complaints: Five essential strategies to ensure your complaints...
A new report launched today provides dentists and dental practices with usable and workable strategies to resolve complaints more successfully. Complaints about dentists have been rising. Recent...
View ArticleHelp for dental professionals in dealing with complaints
Have you ever wondered how easy it is for dental patients to get help in raising their complaints? It’s getting easier. Extra regulation is coming for the dental sector courtesy of the Care Quality...
View ArticleDental Complaints:Fitness to Practise changes coming
The General Dental Council announced on 17 October that they intend to bring in a number of changes aimed at improving the handling of fitness to practise complaints against dental professionals. The...
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